Payment and Settlement Services…General Terms

To benefit from the online services of Thread Abayas Store or any affiliated website, you must agree to the payment policy and general terms of the website. Please note that related websites may add additional terms and conditions specific to their website:

All purchases made on the website must be paid in Saudi Riyals, even if they appear on the website in another currency, such as US dollars or Emirati dirhams.
Please note that websites and links outside the Thread Abayas Store platform may be processed in international or local currencies.
The store reserves the right to change product prices and the type of services provided to customers, in accordance with promotional and marketing plans approved for economic reasons and other reasons related to the store’s interests.
The service provided to the customer is based on the description shown for each service.
The member is not permitted to purchase any exclusive rights, whether related to a web page or information hosting on the store.

Limited-Time Offers
Promotional prices for products and services offered by the store may change from time to time, depending on the seasons and marketing plans determined for the benefit of the store.
All offers on the website are valid for 30 days, unless a specific time period is specified for the offer, whether in the store, advertisement, or on the product page.
Please note that these terms may not apply to subscribers of limited-time promotional offers.
If you have any questions regarding the promotional pricing plan and the fees applicable to your subscription, simply contact us via the communication channels listed on the platform, and we will answer all questions and inquiries.

Changes to Payment and Refund Policy

Abaya Thread reserves the right to notify customers of any changes to the payment and refund terms, at its sole discretion. Your use of the platform after the changes constitutes your acceptance of these terms and conditions and your commitment to them.

Payment Terms
The store offers several payment methods available to all, allowing customers to choose the method that best suits them. The most important of these methods are direct bank transfer and payment cards approved by the Saudi Arabian Monetary Agency and financial banks in the Kingdom of Saudi Arabia.
All customers benefiting from the service must provide valid payment method information to be able to benefit from the services provided by the store. If the card is invalid, the transaction will fail.
To enter your payment method information, such as various credit cards (Visa, MasterCard), into your personal account on the Abaya Thread store, an invoice is issued for the purchase of the product.

Payment and Refund Policy
The customer or beneficiary agrees not to assign or transfer their rights to the store’s services and also agrees that they are financially responsible for all activities paid for on their account.
When a customer uses the platform, they expressly and directly consent to the store’s right to invoice them for any services, whether taxes or any other costs the customer may incur when using the store, as described in the Terms of Use. The term “payment” means a deduction or payment applicable to the customer’s payment method.
The customer must understand that any requests or services must be accompanied by a valid payment method.
It is important to note that subscriptions to a specific membership/offer/service with periodic renewal will be subject to the applicable fees from the start of the subscription and will be renewed monthly or annually, unless the membership is cancelled.
It should be noted that all deducted payments are non-refundable. However, we may change fees or add additional fees from time to time. We will notify you in advance of any such changes via your store account or email. It also allows the customer the freedom to change their payment method, whether due to a change in credit card validity or other reasons. Simply log in to your account on the platform by clicking on the “My Account” icon at the top of the page and then modify the payment method. Alternatively, contact us via the contact channels, and we will assist you in changing the payment method easily.
Abaya Thread reserves the full right to accept or reject a member’s or service beneficiary’s request for a refund.
The service beneficiary may request a refund within a maximum of 14 days from the payment date, but they will bear the transfer fees and taxes, if applicable.
If an agreement is reached between the member and Abaya Thread regarding a refund, the timeframe for transferring the due amount is 10 business days from the date of the agreement. This depends on an internal issuance request to issue the due amount, which is then verified by the accounts department, followed by the issuance of an internal disbursement voucher, along with the cancellation of all issued invoices. Following this, the direct transfer is issued, and we will endeavor to transfer the due amount as soon as possible.

Contact Us

You can easily contact us through the communication channels listed on our official page to explain any information related to these terms, object to them, or request advice and guidance regarding this document.